The Way Undercover Recording Exposed a £28m Timeshare Scheme

It has been described as a major deceptions of its type in the United Kingdom.

In all 14 defendants have been sentenced for their role in a multi-million pound plot to swindle more than 3,500 vacation property investors.

The affected individuals were desperate to terminate long-standing vacation property deals and went looking for support.

The majority were aged between 60 and 80. In excess of 500 of them surrendered in excess of £10,000, and one transferred in excess of £80,000.

Those affected were exposed to intense presentations continuing for six hours. They were left out of pocket, possessing valueless fake "credits" and continued to be locked into expensive holiday ownership agreements they frequently were unable to use.

The Company Behind the Fraud

The company at the core of the fraud was Sell My Timeshare (SMT). They accepted customers' funds to finance the proprietors' opulent standard of living of prestigious schooling, luxury homes and private jets.

The individual at the helm of the company, the company director, was given a seven and a half year sentence in January for conspiracy to defraud.

Recently, his spouse another individual was part of the concluding cases to learn their fate.

She was given a two-year long deferred imprisonment at Southwark Crown Court after admitting money laundering.

This has been a lengthy process and marks a major victory for the people who spoke out, the police and prosecutors.

The Way the Inquiry Started

The initial awareness of SMT was in the that particular year. The role involved in the research department of a broadcasting service, producing investigative shows.

A colleague mentioned that his mother had assumed the ownership of a timeshare apartment in Spain and, after long-term use, had started seeking to exit the contract.

It's worth mentioning how widespread vacation properties had grown with UK travelers in the 1980s and 1990s.

Timeshares allowed people to use the equivalent unit each season, or trade their weeks with fellow investors who had units in alternative destinations. Roughly 600,000 holiday enthusiasts took up that opportunity.

The first timeshare rush was accompanied by a lot of accounts about dishonest operators deceptively promoting investments. They appeared frequently on consumer shows.

The typical timeshare contract tied investors in for long periods.

At that time, those holders who had used their assigned property in the sun for 20 or 30 years were ageing, and many were looking to wave goodbye to their timeshares.

A number had health issues and couldn't get to their apartments. Others just felt they'd enjoyed sufficient use from them. And others had died, in numerous instances passing on their heirs to assume the contracts - along with their annual payments and service charges.

The Covert Probe Develops

It was at this point the friend's mum had been placed. She searched the web for options and discovered the company, a firm whose website claimed to get her out of her agreement.

Yet, having made a payment and booked a meeting with them, her family became suspicious.

Further research revealed hundreds of people saying they had submitted funds and achieved no result from the service. Indeed, they had lost money. Significant sums.

Our team started looking into what was occurring. It was rapidly apparent that there were dubious individuals operating in the holiday ownership market.

One lawyer had hundreds of individual complaints preparing to take action against SMT.

The team interviewed individuals who had dealt with the organization and they all told the same story. They assumed the company would acquire their investment from them but when they participated in a session (for which they made an advance payment) they were told there was no market for their property.

Rather, they were persuaded - actually pressured - to invest additional funds acquiring "the company's points system", associated with the organization's holding firm, the overarching entity.

The nature of these rewards was not exactly clear. They sounded like a type of exchange medium, providing reduced-price holidays and benefits and shopping deals.

And they were reportedly "tradable" with fellow investors, some time down the line.

Paying cash at the time would produce an eventual payoff that would offset SMT's fees and allow the timeshare holder in profit, released finally from their burdensome deal.

Too good to be true? Indeed, it was.

A 'Bait-and-Switch Scam'

Assuming these reports were accurate, this was a large-scale fraud.

This is known as a "bait-and-switch."

A business - here the company - "lures the client by promoting a particular product only to then state it cannot be provided, pushing the customer towards a different, lower-quality option.

That's illegal. Armed with all the testimony we had collected, we argued to discreetly video one of the firm's consultations.

The process requires commitment, energy, and compelling reasons for why this is the sole method to collect the evidence necessary to prove wrongdoing.

Armed with that permission, our small team set up a consultation with one of the firm's agents in Stratford-Upon-Avon.

Posing as a ordinary individual hoping to assist his parent out of her timeshare contract|holiday ownership agreement

Bailey Fischer
Bailey Fischer

Aiden Vance is a technology strategist with over 15 years of experience in IT consulting and digital transformation for businesses across various industries.